Public File

Radio stations in the UK are regulated by law and GMG Radio is committed to ensuring full and complete compliance to all sections of licensee requirements. The statutory regulator for all UK radio broadcast is OFCOM which awards licences and regulates content in accordance with the Broadcast Code.

All GMG Radio stations strive to operate within the conditions of its licence and the Code at all times and welcomes comments about its output.

Should you wish to make any comments on any aspect of our output, please click the appropriate link as identified below and we endeavour to respond to all correspondence when required within a minimum of seven working days.

OFCOM also requires that we maintain a Public File which contains information about the provision of the Licensed Services in accordance with guidelines as drawn up and from time to time revised by OFCOM. The Public File is available via our website or by post, in hard copy to any member of the public upon reasonable request.

Company Name: Smooth Radio (North East) Limited
Registration Number: 5094550
Place of registration: Manchester
Registered Office: 1 Scott Place, Manchester, M3 3GG
Managing Director: Debbie Bowman
Programme Director: Kevin Howard

How to listen to Smooth Radio

Listen on-line right now anywhere in the UK by clicking-on listen live. In the North East we're on DAB and FM - our two main frequencies are 97.5 and 107.7. In Hexham, find us on 101.2 and if you're in and around Gateshead 107.5 might be the best one for you.

News

Bulletin Schedule:

Weekdays: 24 Hours per day - (Local/National/World Mix)

Saturdays: 24 Hours per day - (Local/National/World Mix)

Sundays: 24 Hours per day - (Local/National/World Mix)


News Team:

  • Myles Ashby - Head of News
  • Dan Entwisle – Senior Journalist
  • Katie Helliwell
  • Stephanie Finnon
  • Adam Lindsay
  • Trina O'Driscoll
  • Georgina Frost
  • Amy Lea

You can call them on 0191 440 7555

Programming

See our Programme Schedule.

See our latest playlist

Programming:

Smooth Radio North East broadcasts 7 hours of network programming weekly, Monday to Sunday

OFCOM Local Guidelines:

See OFCOM's guidelines on localness

Station Format

You can see the station format on the Ofcom website

Contact Information

Contact the Programming Team by selecting General Enquries from the list on the Contact Us page.

Contact our Programming Director by selecting Kevin Howard from the list on the Contact Us page.

Contact our Managing Director by selecting Debbie Bowman from the list on the Contact Us page.

If you wish to contact the station you can do so by any of the methods listed on our contact page.

Complaints:

Should you wish to complain about the station or anything related to its output please contact either the Managing or Programme Director with the details of your complaint. Your complaint will be acknowledged and a resolution will be sort within 10 days. You can make a further complaint if a resolution is not reached to OFCOM and/or the ASA (where applicable)

OFCOM (Office of Communications) is the independent regulator and competition authority for the UK communications industries, with responsibilities across television, radio, telecommunications and wireless communications services. Information for consumers and information regarding this station is available on their website at www.ofcom.org.uk